Village of Ruidoso: Utility Billing

Village of Ruidoso Utility Billing

Utility Bill Payment Options

The Village of Ruidoso offers a variety of methods to make payments for water, sewer and solid waste services:

VICTORIA "TOY" CHAVEZ - WATER BILLING SUPERVISOR

T: 575-258-4343
F: 575-258-4639
VictoriaChavez@ruidoso-nm.gov

Our Mission

The Utility Billing Department provides billing and collection for the water, sewer and solid waste services provided by the Village of Ruidoso. The Code of Ordinances for the Village of Ruidoso outlines the fees for all charges and rules regarding the services, billing and collection processes.  For the Online Municipal Code of Ordinances click here.  The Village bills in arrears for actual water/sewer usage.

  • Water bills have a minimum monthly charge for 0-3000 gallons. Usage in excess of 3000 gallons is charged based on a commodity schedule.

  • Sewer and waste water bills have a minimum monthly charge for 0-4000 gallons. Usage in excess of 4000 gallons is charged based on a commodity schedule.

  • Solid waste service is provided at a flat rate per month and includes solid waste, yard waste and recycling.

 

Visit the EyeOnWater Website

 Track your water usage online with EyeOnWater's online tools.

Track your water usage online with EyeOnWater's online tools.

New Accounts/Deposit Information

Water service is never "disconnected" when a customer moves or sells a property. The account is transferred from one owner to another. If you are a new owner or renter of a property, please contact the department to have service set up in your name.

Deposits are required on all accounts. The deposit for a new account is due before the transfer date of new owner/renter.

Deposit Amounts

  • Commercial $300

  • Residential, Owner $150

  • Residential, Renter $250

**Deposits are refundable after 24 months of timely payments for residential accounts and 60 months for commercial accounts

Water & Sewer Taps

New taps for water and sewer service may be applied for at Village Hall. The cost for these will vary depending on the type of service and meter size required.

Utility Service Application

Utility Billing Update Information

Please be sure that we have your most up-to-date billing information. You can fill-out the online Utility Billing Update Form here and simply click the email icon at the bottom of the document to send it back to the Village.