Village of Ruidoso Launches New Short-Term Rental Software

The Village of Ruidoso is launching a new short-term rental (STR) software platform in September 2025 to improve customer service, streamline registration, and ensure fair compliance for all property owners.

The new system uses advanced technology, including AI monitoring, to identify unregistered rentals and provide residents and visitors with more transparency. A public portal will display licensed STRs and contact information, and an online complaint forum with a 24-hour hotline will help address issues quickly.

Property owners will receive email instructions for registering or renewing in the system, with automated reminders for renewals and deadlines. The process will be more straightforward, and most applications will be processed within 15 business days.

For questions, contact Chrysanti Jones at ChrysantiJones@ruidoso-nm.gov.

For full details, visit https://www.ruidoso-nm.gov/short-term-rentals.